Housekeeping Inspector

Housekeeping Inspector-001-11-30T00:00:00+00:00

Seneca Falls, NY


In the absences of or to assist the Housekeeping Manager/ Executive housekeeper the Housekeeping Inspector

will reflect our values by providing exceptional levels of guest service through the guests stay. Here, in a diverse

environment where individual aspirations are fulfilled and quality of life is enhanced, you will inspire the team to

work alongside their fellow Team Members to bring special moments to life for our guests and each other. You

will direct the housekeeping and laundry operation, show guests that they are important and make them feel at

ease by taking time to acknowledge them in a friendly way. Take ownership and play your part to get things done

by making things easier for guests; doing as much in advance and multi-task when you need to. Interact with our

guests and ensure they have a great experience when they stay at the property. You will be responsible for

executing your position’s responsibilities while creating memorable experiences and driving company success

through performing the following tasks to the highest standards:


 Maintain proper inventory levels managing cost per room for supplies and labor.

 Control labor costs and ensure staff is following schedules as budgeted.

 Assist with overseeing expenses.

 Manage day-to-day staffing requirements, plan and assign work, establish performance and development

goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict and

improve team member performance.

 Educate and train all team members in compliance with federal, state and local laws and safety regulations.

Ensure staff is properly trained and has the tools and equipment to carry out job duties.

 May assist with deep-cleaning projects and/or assist housekeeping staff during high-volume periods.

 As needed, assumes all aspects of the house person, room and laundry attendant job duties.

 Manage the quality of housekeeping and laundry services. Perform inspections of all guest rooms and public

areas to ensure furnishings, rooms, equipment, linens, public restrooms, lobby, etc. are clean and in good

repair to meet guest satisfaction.

 Carry out the special needs and requests of guests, VIPs, repeat visitors and club members.

 Respond to guest complaints and ensure corrective action is taken to achieve complete guest satisfaction.

 Meets or exceeds hotel guest satisfaction measures.

 Maintain and order supplies and equipment in a timely and efficient manner while minimizing waste and

maintaining “green” initiatives (example: container recycling and cleaning agents).

 May be responsible for the security of lost and found items throughout the hotel.

 Ensure compliance of brand standards.

 A professional appearance and nametag are required at all times.

 Perform other duties as assigned. May also serve as Manager on Duty.


Typically manages a large number of staff.

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