We are looking for dependable, passionate, honest, collaborative, customer service friendly team members. We offer a competitive hourly rate!
Attend food and beverage buffet areas ensuring a high level of quality and consistency. Adhere to all health, sanitation, and cleanliness standards that meet state and local Health Board inspection, brand standard, and hotel requirements.
ESSENTIAL DUTIES & RESPONSIBILITIES
Must have a “heart to serve” and be willing and able to greet guests with a smile. Must be outgoing, personable and talk to and interact with all guests.
Prepare and/or transport all food and beverage items and associated supplies, equipment, and materials to and from the buffet areas.
Serve guests by pouring coffee, clearing tables, cleaning of dining and buffet area and maintaining storage room and breakfast supply inventories.
Monitor area to ensure adequate supplies of food, beverage, trays, plates, utensils, napkins, condiments, etc. to serve all guests; replenish buffet items and areas as necessary.
Welcome guests and respond to requests in a prompt and professional manner.
Maintain a clean, neat, and well-organized work and buffet area. Empty trash receptacles and clear tables as required.
May operate dishwashing machine in accordance with manufacturer specifications and instructions and place clean dishes and utensils in assigned storage location.
Must meet the minimum brand standard “heart to serve” / customer service scores.
A professional appearance required. A uniform and nametag are required at all times.
Perform additional duties as assigned.
SKILLS & QUALIFICATIONS
Previous experience preferred. Must be able to anticipate equipment/supply need and evaluate thoroughness of cleaning done. Excellent customer service skills. Pleasant and helpful personality. Maintains professional appearance and demeanor at all times. Must speak fluent English. Depending on business demands this individual may be asked to work additional hours, flexible schedule, and/or perform additional job responsibilities. Will be required to lift, carry, walk, sit, push, and pull throughout the shift.
The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
We are an equal opportunity employer committed a diverse workforce and sustaining an inclusive culture. We do not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
A criminal background check, results of which are not necessarily a bar to employment, is required. We are a drug free workplace.